Return Policy:
All returns must be received within 30 days of invoice date and subject to a 20% restocking fee.
Notice must be given to us by email (vella@esschoolsupply.com) of any items not received, shortages or damages within 72 hours of receipt of order. Please provide photos of damaged items and shipping container.
Please include in your return the packing slip and the product in its original packaging. If you no longer have your packing slip, please enclose a note indicating the reason for the return, your name, PO# and whether you'd like an exchange or refund.
Copyright Laws do not allow us to accept returns on the following:
- Books, software, CD's, VHS tapes, cassette tapes or DVD's unless the merchandise arrived damaged. Which photos of damaged product and shipping container MUST be provided at time of receipt.
Shipping cost is non-refundable.
Return Check Policy:
There is a $30 service charge for ALL returned checks and charge backs.
All Returns must be sent to:
Eastern Shore School Supply
131 N Memorial Dr.
Prattville, AL 36067